Maintenance, Safety & Building Issues

High-rise strata property safety Maintenance, Safety & Building Issues

High-rise strata property safety

Living the high life has its perks, but are you hyper-aware or somewhat in the dark about the crucial safety issues within your vertical community? Fortunately, you can relish the view and live well with a bit of planning and organisation. Here are our top tips for high-rise strata property safety.

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We provide Australia’s most professional and comprehensive strata management services across Greater Sydney and other parts of NSW. Our expertise spans residentialcommunitycommercial and industrial strata schemes. It’s easy to switch to All Suburbs Strata Management. See the extensive range of suburbs our certified strata managers oversee below.

FAQs

What counts as a strata-related issue affecting my apartment?

A strata issue is one that intersects between your private lot and shared parts of the building — for example, leaks from a common roof or structural cracking that impacts your interior. These often require committee or strata manager involvement to resolve.

Who is responsible for fixing a problem — me or the strata?

Responsibility depends on where the issue originates. Interior fixtures and fittings inside your lot are generally your responsibility, while structural elements, common plumbing and waterproofing typically fall to the owners corporation. Checking your strata plan and by-laws clarifies this.

How should I formally raise a strata issue?

You should submit your concern in writing to your strata manager or strata committee. Written reports create a clear record that can be assessed, inspected, and, if needed, discussed and approved at meetings.

Why does it take time to get strata issues resolved?

Strata matters usually follow a process: acknowledgement, inspection, assessment, approval and then execution. Safety, compliance and impact on multiple lots often determine prioritisation and can extend timeframes

What can I do if my strata issue isn’t being addressed?

If formal channels stall, you can follow up in writing, request inclusion on a meeting agenda, or ask for mediation via NSW Fair Trading. If unresolved, you may escalate to the NSW Civil and Administrative Tribunal (NCAT).

Do I need to refer to by-laws and strata plans?

Yes. By-laws and your registered strata plan outline responsibilities, standards and procedures. Referencing them helps avoid misunderstandings about who should fix what and supports your case when raising issues.

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