ASSM believes that strata repairs and maintenance issues require responsive and fast attention to ensure the safety of the building and common areas.
Our longevity has ensured ASSM has developed a comprehensive stable of qualified and competent trade services ready and equipped to attend to emergency repairs. Our strata managers have built long-term relationships with our full-service catalogue of repair and maintenance professionals.
Every trade we work with is fully qualified with all necessary certifications and up to date licences and is fully insured.
Poor service, communication and delays are the three major frustrations for any owners corporation when it comes to repairs and maintenance. More than frustrating, the lack of maintenance may result in safety issues putting the strata at risk.
At ASSM, we tap into our extensive network of trades and our highly experienced team members are experts in repair and maintenance coordination. We make it our business to ensure we communicate effectively and keep our clients fully informed, ensuring peace of mind.
Plumbers, electricians, carpenters, glaziers, locksmiths, painters, plasterers and every trade or service in-between, all our trade contacts are fully vetted, licenced and police checked (as required) and have committed priority to ASSM.
Our trade and service contractors guarantee their work, and our strata managers are on call when you need them.
Our strata management services are the most professional and comprehensive available in NSW. We make it our promise to communicate reliably and timely, offering you a stress-free experience. Our strata managers are long-term relationship builders who take pride in the quality of their services.
Contact us today for a no-obligation discussion, or request a repair here.
We provide Australia’s most professional and comprehensive strata management services across Greater Sydney and other parts of NSW. Our expertise spans residential, community, commercial and industrial strata schemes. It’s easy to switch to All Suburbs Strata Management. See the extensive range of suburbs our certified strata managers oversee below.
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Strata repairs and maintenance typically cover the upkeep of common property — including building exteriors, roofs, landscaping, shared services and safety systems — to ensure safety, compliance and functionality for all owners and residents.
Report repairs promptly to your strata manager or strata committee with details of the issue and location. Early reporting helps ensure timely coordination of trades and avoids escalation of damage.
Maintenance and repair costs are usually funded through strata levies and capital works funds prepared by the owners corporation. A long-term plan helps ensure funding is available for both routine and larger repair works.
The owners corporation (through its strata committee) is generally responsible for the maintenance and repairs of common property. Individual lot owners are usually responsible for maintenance within their own unit or exclusive-use areas.
For urgent issues that pose safety risks (like burst pipes or major leaks), contact the strata manager immediately so they can engage emergency services or contractors quickly to limit damage.
Yes. Disputes can occur if it’s unclear whether an issue is common property or unit responsibility. Referring to your strata plan, by-laws, and communicating with your strata manager can help resolve these disagreements.
It has been a pleasure interacting with Ian from the Repaid and Maintenance Support team on a multiple major issues with my unit. Ian has been very responsive and informative, assisting me in escalating the issue with the Strata manager to expedite the work order approval. Although the process is still ongoing, it gives me a peace of mind that Ian is doing his best to help and keeping me informed of every step in the process.
Very thank you and appreciate when you make a good environment and good communicate to owners to inform every single update and give some good solutions to us to choose. Work with ASSM is very happy and satisfied with the conscientiousness in their works.
Great stratra manager and always available to discuss issues etc. Have been with this agency for over 20 years, definitely recommend.
Rebecca from All Suburbs Strata has been incredibly professional, responsive, and proactive. She’s made a real difference in how smoothly our building runs. Clear communication, great follow-through, and genuine care for the community, highly recommend!
My primary contacts are Tina the Strata Manager, and Huong who follows through with the multiplicity of clerical functions. Both are quite exceptional in keeping the government informed and owners protected and happy. Both are very efficient and responsive in giving assistance to a somewhat novice Strata Committee member.
Tina Poole is an amazing Manager and I truly appreciate all she has done to help fix our unit.
previously I had given a 3 star but now that the issues have been fixed, I cannot thank Tina enough. She took over the situation in her hands and made sure that everything was done in a timely manner. Thank you. You are a true star Tina. Keep the fire burning with your hard work.