Residential Strata Management Experts
When you belong to a residential strata scheme that includes villas, units or townhouses, it is critical that you understand your responsibilities and obligations. We’re experts in residential strata management.
Expertise you can trust
Belonging to a residential strata scheme is a worthy and fruitful experience. Whether the property is a source of future-proofing, a stepping stone, where you live or you are part of an owners corporation responsible for the building and its common property, ASSM is the trusted expert in residential strata management.
Our licensed and qualified strata managers build their relationships on expertise, trust and transparency. Our clients trust us to manage their properties with responsibility and knowledge that ensure peace of mind.
Know your residential strata scheme by-laws
A set of rules governs each residential strata scheme, set out as an agreement to ensure the smooth running of the strata. These are known as by-laws. By-laws can vary between schemes and they depend on when your strata was registered.
A key function of quality strata management services is to have a thorough and up-to-date knowledge of the by-laws relevant to individual residential strata schemes. ASSM licensed strata managers keep abreast of any and all compliance and legislative amendments and any changes made to the by-laws by the owners corporation.
Common property and shared facilities
Residential strata schemes will have common property. Common property refers to all the land and buildings not included in any lot. This also includes shared facilities such as tennis courts, gyms, swimming pools and other recreational areas that may exist.
Common property and shared facilities are jointly owned, and the owners corporation is responsible for the management of these areas.
Unparalleled service and communication
At ASSM, our 40 years’ experience successfully managing residential strata schemes have taught us that service and communication make the difference. Our licensed strata managers are committed to building long-term relationships that ensure our clients can pick up the phone with total confidence.
We are committed to proactive management, and providing superior client service is what sets ASSM apart. We listen and we action requests without delay.
We communicate openly and promptly to ensure we keep our clients informed of the progress and outcome of any issue. Our strata managers are mobile, friendly and highly effective communicators with a commitment to elite customer service that other companies cannot match.
Let us help you
At ASSM we are highly experienced and licensed residential strata management experts. Our strata managers are long-term relationship builders with a commitment to customer service and client satisfaction. We are mobile, offering our services throughout New South Wales. We make it our promise to communicate reliably and timely, offering you a stress-free experience.
Call us today to switch to All Suburbs Strata Management.
We provide Australia’s most professional and comprehensive strata management services across Greater Sydney and other parts of NSW. Our expertise spans residential, community, commercial and industrial strata schemes. It’s easy to switch to All Suburbs Strata Management. See the extensive range of suburbs our certified strata managers oversee below.
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FAQs
What is residential strata management?
Residential strata management is the professional management of shared residential properties such as apartment buildings, townhouses and villa complexes. At ASSM, we support Owners Corporations by managing the day-to-day operations of the scheme, ensuring legislative compliance and helping maintain the property so it remains well-run, safe and enjoyable for all residents.
How do strata levies work and what do they cover?
Strata levies are contributions paid by owners to fund the ongoing management and maintenance of the scheme. These levies typically cover expenses such as building insurance, cleaning, utilities, common property repairs, strata management fees and contributions to long-term capital works planning. We help ensure levies are set appropriately and managed transparently.
Who makes decisions about maintenance and major works?
Routine maintenance is generally overseen by the strata committee with guidance from ASSM. Major works and significant expenditure are decided by the Owners Corporation at a general meeting. We support the decision-making process by providing advice, organising quotes and ensuring all requirements are met.
What services are included in residential strata management?
ASSM provides a complete residential strata management service, including financial management, levy collection, budgeting and reporting, repairs and maintenance coordination, meeting administration, record keeping, compliance oversight and clear communication with owners and committees. Our services are tailored to suit the size, complexity and needs of each scheme.
Can residential strata managers help resolve disputes?
Yes. At ASSM, we assist with dispute resolution by applying by-laws consistently, providing clear guidance and facilitating constructive communication between owners and residents. Where necessary, we also guide committees through formal dispute resolution processes in line with NSW strata legislation.
How do I choose the right residential strata management company?
Choosing the right strata manager comes down to experience, communication and trust. At ASSM, our long-standing team, strong systems and personalised approach ensure consistency, transparency and proactive support. We focus on building long-term relationships and delivering outcomes that support the success of every residential strata scheme we manage.