A meeting can end in an hour, but its effects can shape the next twelve months. A strata AGM is not the finish line but the beginning of the next stage for the scheme. Important decisions are made, budgets are approved and responsibilities are assigned, but the outcome of it all depends on what committees do afterwards.
At All Suburbs Strata Management, we have provided premier strata management services across Greater Sydney, the Nepean and the Central Coast for over 40 years. We know organisation and clarity are key to following through after a productive AGM. Here are the areas that should be prioritised next.
For newly elected committee members and office holders, it’s important to gain clarity around each role soon after the AGM. Under NSW strata law, positions including chairperson, secretary and treasurer are appointed after the committee is elected, and each one carries its own obligations. By getting organised early, you can avoid delays and confusion and prevent important tasks from slipping through the cracks.
Strata schemes rely heavily on continuity of records and administration, particularly around financials, correspondence and ongoing maintenance issues. To minimise disruption, a prompt and thorough handover of records, keys, passwords and information should be a priority. This might include building access devices, contractor contacts, logins, ongoing compliance matters and any unresolved repairs.
Clear communication channels and decision-making processes need to be established early so the committee can function properly. The reality is, they oversee a wide range of responsibilities on behalf of the owners corporation, and there is a lot to coordinate once the AGM is over. Proactive agreement on how approvals, communication and tasks will be handled helps create consistency, which is important as new issues will typically start arising soon after.
Then there’s motions. Passing one at an AGM is one thing, but owners will usually judge progress by what happens next. NSW strata legislation allows committees and strata managers to carry out decisions on behalf of the owners corporation, and once approved, the focus should clearly shift to action. Momentum should be visible, especially where decisions relate to ongoing issues within the scheme.
Approved works, budget changes, compliance matters or contractor engagement should all begin progressing within a reasonable timeframe. This might include arranging quotes, scheduling repairs, updating levy notices and addressing compliance requirements. Different items carry different scopes, so some actions will naturally take longer than others. Even so, there should still be visible movement rather than long periods of radio silence.
Delays after an AGM create frustration among owners. A lot of motions are passed to address issues, so that frustration is understandable. A lack of action can also reduce confidence in how the scheme is being managed.
“Passing a motion at an AGM is one thing, but owners will usually judge progress by what happens next.”
At the conclusion of the AGM, there is also a significant amount of administrative work that must be finalised and followed through. Record keeping must be accurate as required by legislation. Any levy adjustments approved in the meeting should be correctly reflected in levy notices and financial systems, and approved budgets become the active financial framework for the scheme moving forward. Updated committee and office bearer details need to be recorded promptly for accuracy amongst responsibilities and current contacts.
NSW legislation requires AGM minutes to be distributed within 14 days and retained as part of the scheme’s records. Over time, they can become important for financial, legal or operational reasons. This information will typically include resolutions passed, voting outcomes and any documentation relating to motions or budgets.
Because AGM outcomes are so influential, owners should be made aware of any key changes affecting their scheme. They shouldn’t have to chase clarification on what has been updated and how it may affect them moving forward.
None of this falls entirely on the committee alone. After an AGM, a good strata manager can make the difference between decisions that move forward and decisions that stall by helping coordinate the practical next steps, whether that’s arranging quotes, updating records or communicating outcomes.
Sometimes AGM outcomes can trigger compliance, financial or procedural requirements that the committee is not familiar with. Strata managers can explain what is actually required, what timeframes apply and how matters should progress from there. This guidance is extremely valuable and saves committee members trying to interpret legislation themselves.
Strong post-AGM management fosters a sense of urgency, momentum and organisation. Productive meetings and decisions deserve a proactive response.
Talking and doing are two separate things. What happens after an AGM determines whether the meeting really was successful. Organisation, communication and action are what keep schemes running smoothly in the end. If you’re on a strata committee, it’s worth thinking about your current post-AGM strategy and whether it feels efficient and well-supported by your strata manager.
At All Suburbs Strata Management, we’re highly experienced in assisting committees transition from meetings and motions to making it happen. With more than 40 years of experience across residential, community, commercial and industrial properties, our team brings the knowledge needed to support organised, well-managed strata communities.
If your current strata manager is not meeting expectations, contact our experienced team to discuss your options. We can assist with a smooth and straightforward handover.
“Talking and doing are two separate things.”
Licensee in Charge / General Manager
Matt’s career began in property management, and he worked his way through a range of senior roles before returning to the family business. He now oversees ASSM strata portfolios with a practical focus on risk, consistency and keeping things running as they should. He believes clear communication, sound judgement and a willingness to own mistakes when they happen are the foundations of successful strata management.
What keeps Matt motivated is the people he works with, both within the team and across client communities. He understands the pressures owners and committees face and always balances compliance with common sense. This measured approach has been shaped by years on the ground and a genuine desire to do the job right, no matter the challenge.
We provide Australia’s most professional and comprehensive strata management services across Greater Sydney and other parts of NSW. Our expertise spans residential, community, commercial and industrial strata schemes. It’s easy to switch to All Suburbs Strata Management. See the extensive range of suburbs our certified strata managers oversee below.
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After an AGM, the committee should clarify office bearer roles, organise any handover of records or information and establish communication processes. It is also important to begin progressing approved motions, financial updates and any outstanding maintenance or compliance matters.
The timeframe will depend on the type and scope of the motion, but there should still be visible progress after approval. This may involve arranging quotes, updating levy notices, scheduling repairs or coordinating contractors through the strata manager.
Committee and office bearer details should be updated promptly following the AGM, along with any approved budgets or levy adjustments. AGM minutes must also be distributed within 14 days and retained as part of the scheme’s official records.
A large amount of coordination takes place after a strata AGM, including financial updates, contractor engagement and compliance follow-through. Without organisation and clear communication, delays and confusion can affect how efficiently the scheme operates.
A strata manager should help coordinate practical follow-through after the AGM, including updating records, communicating outcomes and progressing approved actions. They can also provide guidance around compliance requirements, timeframes and procedural obligations that committees may not be familiar with.
Owners will usually notice whether decisions are progressing after the AGM or whether matters appear to stall. Strong strata management creates visible momentum, organised communication and timely action following resolutions passed during the meeting.
It has been a pleasure interacting with Ian from the Repaid and Maintenance Support team on a multiple major issues with my unit. Ian has been very responsive and informative, assisting me in escalating the issue with the Strata manager to expedite the work order approval. Although the process is still ongoing, it gives me a peace of mind that Ian is doing his best to help and keeping me informed of every step in the process.
Very thank you and appreciate when you make a good environment and good communicate to owners to inform every single update and give some good solutions to us to choose. Work with ASSM is very happy and satisfied with the conscientiousness in their works.
Great stratra manager and always available to discuss issues etc. Have been with this agency for over 20 years, definitely recommend.
Rebecca from All Suburbs Strata has been incredibly professional, responsive, and proactive. She’s made a real difference in how smoothly our building runs. Clear communication, great follow-through, and genuine care for the community, highly recommend!
My primary contacts are Tina the Strata Manager, and Huong who follows through with the multiplicity of clerical functions. Both are quite exceptional in keeping the government informed and owners protected and happy. Both are very efficient and responsive in giving assistance to a somewhat novice Strata Committee member.
Tina Poole is an amazing Manager and I truly appreciate all she has done to help fix our unit.
previously I had given a 3 star but now that the issues have been fixed, I cannot thank Tina enough. She took over the situation in her hands and made sure that everything was done in a timely manner. Thank you. You are a true star Tina. Keep the fire burning with your hard work.