11 April 2023 / Matt Blewitt
Strata Hub New South Wales
Strata Hub is a NSW Government initiative involving mandatory online reporting for all strata schemes in NSW. Financial penalties may apply from June 30th 2023 against those strata schemes that have not registered. The government has established Strata Hub as a central online resource centre for strata managers, owners and residents.
Section 56 of the SSMA states that the Secretary of the Department of Customer Service may establish and maintain an online platform, known as the Strata Hub, for the purpose of providing information and resources to strata stakeholders.
Its purpose is to promote transparency, accountability and increased engagement for all strata communities in NSW, along with visibility to ensure strata schemes are complying with relevant legislation and are being properly managed.
Under the Strata Schemes Management Amendment (Information) Regulation 2021, strata schemes must report certain information each year via the Strata Hub online platform.
How often must you update your Strata Hub information?
Once your strata scheme has completed its initial mandatory data upload, the scheme must update the Strata Hub within three months of its annual general meeting each year. Your strata scheme must update any information changes, such as the names or contact details of any office bearers, within 28 days of the change taking place. Financial penalties can apply to any non-compliance within the stated timeframes.
The NSW Government is bound by the Privacy and Personal Information Protection Act 1998 (NSW). Sensitive personal information such as contact details of key committee members will only be accessible to residents of the scheme.
If emergency services need to contact your scheme or need access to the building, they will access the emergency contacts listed. The emergency services contact will not be publicly visible and will only be visible to emergency services organisations such as NSW Police, NSW Ambulance, or Fire and Rescue NSW.
What to do when you haven’t registered with Strata Hub
Your strata committee will need to convene a meeting to pass a series of resolutions to your strata manager, delegating the task of entering information into Strata Hub.
Your strata manager will contact you to make the necessary arrangements to convene this meeting. Once your strata scheme has passed the resolutions, All Suburbs Strata Management will begin to upload data readily available in the books and records onto Strata Hub.
For smaller strata schemes that are not clients of All Suburbs Strata Management, our team can assist you with your registration. Feel free to contact our office for advice.
It is our job at ASSM to ensure your strata scheme runs as smoothly as possible. When you are thinking of buying into a strata scheme or are looking to engage a professional and qualified team, contact ASSM today and experience the difference that 40 years of successful strata management will make.
Liability limited by a scheme approved under Professional Standards Legislation.
Meet The Author
Matt Blewitt
Licensee in Charge / General Manager
Matt’s career began in property management, and he worked his way through a range of senior roles before returning to the family business. He now oversees ASSM strata portfolios with a practical focus on risk, consistency and keeping things running as they should. He believes clear communication, sound judgement and a willingness to own mistakes when they happen are the foundations of successful strata management.
What keeps Matt motivated is the people he works with, both within the team and across client communities. He understands the pressures owners and committees face and always balances compliance with common sense. This measured approach has been shaped by years on the ground and a genuine desire to do the job right, no matter the challenge.
We provide Australia’s most professional and comprehensive strata management services across Greater Sydney and other parts of NSW. Our expertise spans residential, community, commercial and industrial strata schemes. It’s easy to switch to All Suburbs Strata Management. See the extensive range of suburbs our certified strata managers oversee below.
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