Oversight only works when the people responsible for decisions can actually see what is being done on their behalf. In recent years, strata governance in NSW has undergone significant legislative reform. Transparency has been a major theme in many of those reforms. And that’s why strata managers must now report a bit more often to the owners corporation than they previously had to.

At All Suburbs Strata Management, we have provided premier strata management services across Greater Sydney, the Nepean and the Central Coast for over 40 years. We welcome reporting obligations that require more frequent updates because keeping everyone involved informed helps owners understand what is happening within their scheme and supports better decision-making.

New reporting requirements for strata managing agents came into effect on 1 July 2025 as part of amendments to the Strata Schemes Management Act 2015. What changed? Instead of providing updates only once a year at general meetings, strata managers must now deliver six-monthly summaries to the owners corporation that outline the work carried out under their delegated authority.

The changes were designed to strengthen accountability and transparency in strata management. They also give owners corporations clearer visibility into how their building is being managed and how the strata manager is carrying out their role

Rather than listing the general responsibilities of a strata manager and ticking them off, the six-monthly report is intended to provide owners with a record of the actual actions carried out during that period. This can include administrative functions such as organising repairs to common property, coordinating contractors and other tasks undertaken under the strata management agreement.

Meetings organised during the period, actions taken following resolutions and maintenance works arranged for common property may appear in the report. Financial administration may also be reflected, such as levy notices issued or payments processed in line with the approved budget.

Records matter. Documenting actions taken gives owners and committees a clear record of what has happened over the previous months, which helps answer questions, track follow-ups and avoid confusion about what work has already been done.

These new requirements didn’t come about in isolation. They’re part of a broader set of reforms introduced in NSW to improve governance across the sector. The Strata Schemes Management Act 2015 has been updated several times to address long-standing concerns surrounding transparency, accountability and consumer protection.

In order to have greater accountability, responsibilities need to be clearly defined for everyone involved. That’s why the reforms have also strengthened expectations around strata managers, clarified the statutory duties of strata committee members and expanded regulatory oversight so that those exercising authority within a scheme must stand behind the decisions they make.

Measures were also introduced to strengthen consumer protections. NSW Fair Trading now has broader powers to investigate potential breaches and take enforcement action where needed. This means regulators are better placed to step in when schemes are not being run in compliance with the law.

The biannual update requires strata managers to maintain a clearer timeline of activity throughout the year. This creates a chronological record for the owners corporation, showing when instructions were received, when contractors were engaged and when the work was completed.

Strata managers are typically responsible for multiple schemes at once, often across different locations and property types. At any given time, some buildings may be preparing for annual meetings, while others are dealing with maintenance projects, compliance inspections or budgeting. The six-monthly update might seem to add another task to that workload, but it actually provides a helpful checkpoint to step back and review how each scheme is progressing.

At All Suburbs Strata Management, client communication has always been foundational to our services, so the increased reporting requirements have not required any change in how we operate. Having that formal structure in place does strengthen protections across the industry and sets a clearer expectation around frequent communication. Owners corporations can now expect regular activity updates at set points throughout the year.

For some strata management businesses, this change may have required adjustments to internal systems and processes in order to provide consistent information and accurate summaries on a more regular basis.

Strata living is governed by legislation because shared property requires clear rules around responsibility and decision-making. As buildings age, ownership changes and management practices evolve, the law is periodically updated to keep those systems functioning properly. For owners and committees, staying aware of these changes is simply part of participating in a regulated environment where many people share the same asset.

With more than 40 years working across residential, community, commercial and industrial properties, the team at All Suburbs Strata Management brings the experience needed to support productive and well-managed strata communities. We closely monitor legislative changes as they occur, ensuring compliance and that owners corporations are kept informed.

If your current strata manager is not meeting expectations, contact our experienced team to discuss your options. We can assist with a smooth and straightforward handover.