28 August 2024 / Matt Blewitt

Next level service with our new strata management app – ASSM Connect

<h2>Next level service with our new strata management app – ASSM Connect</h2>

Next level service with our new strata management app - ASSM Connect

Wouldn’t it be easy if all your strata needs could be met with just a few taps on your phone? For ASSM members, it is that easy. Our new app, ASSM Connect, is designed to enhance communication, streamline your experience and help you actively participate in the management of your strata.

At All Suburbs Strata Management, our team has over 40 years of experience in residential strata management in Greater Sydney, Illawarra, Nepean, and the Central Coast. We understand the importance of efficient, transparent communication, that’s why we’re excited to be making it easier than ever for you to stay informed, engaged and in control of your community living. Here’s how our innovative app sets us apart and why it’s a game changer for strata management.

Seamless communication for a connected community

Effective communication is the backbone of successful strata management. ASSM Connect revolutionises how strata committees, residents and our management team interact with each other. Through the app’s messaging feature, members can easily reach out to fellow owners, discuss community matters and ask questions. This direct line of communication fosters a stronger, more collaborative community.

Additionally, ASSM Connect provides real-time alerts and a noticeboard feature to keep you updated on the latest events, maintenance schedules, and community news. You can opt in to these alerts, so you can stay informed on your terms.

Simplified maintenance requests and issue reporting

Handling maintenance requests and issue reporting is a common challenge in strata living. ASSM Connect addresses this by allowing members to submit maintenance requests directly through the app. From a leaky faucet to a broken light in a common area, reporting issues is now straightforward and efficient.

The app also enables users to track the status of their requests, providing transparency and peace of mind. Our strata management team receives these requests in real-time, allowing us to respond swiftly and efficiently. By reducing delays and ensuring prompt action, our intuitive platform helps maintain the value, safety and aesthetics of your property.

Comprehensive financial management at your fingertips

Managing strata finances can be overwhelming, but ASSM Connect makes it straightforward. The app provides easy access to both upcoming and historical levy notices, keeping you informed about all financial aspects.

Other important documents, such as by-laws, meeting minutes, your building’s critical documents, and other statements, are easily accessible. This ensures that all stakeholders are fully informed and can actively participate in managing their community.

Empowered decision-making with voting and approvals

ASSM Connect enhances member involvement in decision-making. The app enables you to vote on community matters and review and approve invoices for strata expenses. This feature simplifies the voting process and boosts transparency and accountability within the strata community.

Having the ability to participate in decisions from anywhere ensures that all voices are heard. This engagement is crucial for a thriving and well-managed strata scheme.

a man going inside the office

Why choose All Suburbs Strata Management?

Experience the ASSM Connect difference, the latest in strata management. It reflects our commitment to premier service through innovative solutions and advanced technology. The results speak for themselves: enhanced efficiency, transparency and user-friendliness.

“We are thrilled with the introduction of ASSM Connect. It is already revolutionising the way we manage strata communities,” says Matthew Blewitt, Branch General Manager at All Suburbs Strata Management. “From communication to simplifying maintenance requests, we’re taking our service next level by empowering clients with real-time updates and access to critical information at their fingertips.”

Current members, if you haven’t downloaded the app yet, now is the perfect time to get started.

At ASSM, we have over 40 years of experience in strata management for residential, community, commercial and industrial properties. If you need assistance with rubbish management in strata living, our experienced team can provide guidance.

Additionally, we offer developer assistance for registration preparation, along with comprehensive strata reports and inspections.

Our team can ensure your scheme runs smoothly. If you are considering buying into a strata scheme or want to secure a professional and qualified team, contact ASSM today.

Meet The Author

Matt Blewitt

Licensee in Charge / General Manager

Matt’s career began in property management, and he worked his way through a range of senior roles before returning to the family business. He now oversees ASSM strata portfolios with a practical focus on risk, consistency and keeping things running as they should. He believes clear communication, sound judgement and a willingness to own mistakes when they happen are the foundations of successful strata management.

What keeps Matt motivated is the people he works with, both within the team and across client communities. He understands the pressures owners and committees face and always balances compliance with common sense. This measured approach has been shaped by years on the ground and a genuine desire to do the job right, no matter the challenge.

We provide Australia’s most professional and comprehensive strata management services across Greater Sydney and other parts of NSW. Our expertise spans residentialcommunitycommercial and industrial strata schemes. It’s easy to switch to All Suburbs Strata Management. See the extensive range of suburbs our certified strata managers oversee below.

FAQs

What is ASSM Connect?

ASSM Connect is a strata management app designed to help residents, strata committees and managers stay connected, informed and engaged with their strata community via mobile or tablet. It brings many strata tasks and updates into one easy-to-use digital platform.

How does the app improve communication in a strata community?

The app features a built-in messaging system, real-time alerts and a community noticeboard so owners, residents and strata managers can easily share updates, ask questions and stay informed about events or maintenance.

Can I use ASSM Connect to report maintenance issues?

Yes. Users can submit maintenance requests directly through the app and track the status of those requests, helping resolve problems faster and with greater transparency.

What financial features does ASSM Connect offer?

The app lets members view upcoming and past levy notices, access key financial documents, meeting minutes and other important strata records — all in one place — making it easier to stay on top of strata finances.

Can I participate in decision-making through the app?

Yes. ASSM Connect allows users to vote on community decisions and review/approve invoices related to strata expenses, helping ensure greater transparency and member involvement.

How do I access ASSM Connect?

You can download ASSM Connect from the Apple App Store or Google Play and sign in using your existing strata member portal credentials. If you don’t have portal access yet, you’ll need to request login details through your scheme first.

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