Most levy conversations focus on the number itself, not the long trail of decisions behind it. In NSW strata schemes, levies are set to fund both current and future costs linked to common property. Maintenance is one of the most influential factors. When it’s delayed, underplanned or underestimated, the financial impact often surfaces later through higher levies, special levies or sudden increases that leave owners frustrated and looking for answers.
At All Suburbs Strata Management, after more than 40 years working with strata communities across Greater Sydney, Nepean and the Central Coast, we understand that matters surrounding building upkeep have lasting financial consequences, not just short-term implications. Understanding how this influences ongoing contributions helps explain why that total is what it is, and how it changes over time.
As with building defects in any setting, the longer they are left unaddressed, the worse the problem becomes. In strata schemes, issues such as water ingress, concrete spalling or ageing services rarely stay contained and often escalate into structural damage, safety risks or compliance breaches. When that happens, the cost of fixing the issue rises, and those higher costs must ultimately be absorbed into future contributions paid by owners.
Unplanned repairs also tend to cost more than scheduled works. Urgency limits contractor choice, pricing is often higher, and temporary fixes are sometimes required just to keep things operational. By planning works in advance, schemes have more control over timing, scope and budgeting, which helps keep costs down over time.
Every strata scheme is required by law to have a capital works plan, which includes a ten-year forecast of expected major repairs, ongoing upkeep and upgrades to common property so funds are available when the time comes. When this work is done properly, costs can be spread over time rather than forcing schemes to raise large amounts quickly. Reviewing the plan regularly helps ensure funding reflects the building’s actual condition and reduces the likelihood of sharp increases in a short period.
The cost of living is rising, and the cost of caring for a strata property rises with it, so increases are not unexpected. What owners tend to struggle with is not the increase itself, but when it feels sudden or hard to justify. As already outlined, the capital works fund helps soften that impact by creating a buffer between known future costs and what owners are asked to contribute from year to year.
Predictability also comes down to how well owners are kept informed along the way. When upcoming works and expected changes are clearly explained through budgets, meeting papers and committee communications, increases are less likely to feel arbitrary. Even when amounts rise, owners are better able to understand the context and see them as part of an ongoing process rather than a surprise hit.
A special levy is an additional contribution raised outside the normal schedule when a scheme does not have enough funds to cover a necessary expense. This usually occurs when costs fall outside the anticipated budget, such as major repairs, compliance works or insurance shortfalls that cannot be deferred.
Because special levies often arise from issues that emerge suddenly or were not properly accounted for earlier, they can usually be traced back to how building upkeep has been handled over time. Whether it comes down to planning gaps or delays in addressing important items, those decisions tend to catch up with owners. This often includes infrastructure reaching the end of its life sooner than expected, previously hidden defects that routine attention would have uncovered, or long-standing issues that were repeatedly put off.
While frustrating, it’s also important to remember that special levies are not always a sign of poor management. They don’t automatically point to a failure in planning or upkeep. In many cases, they reflect decisions made years earlier, changing building conditions or external pressures that simply could not have been predicted. In those situations, the levy is a response to circumstances rather than a clear or immediate fault.
Building condition has a direct impact on property value and insurability. When a building is well cared for, it tends to hold its market value because buyers and insurers see lower risk. Poor upkeep can affect appearance, lead to insurance exclusions, and, in some cases, make cover harder to obtain, which flows directly into owner costs and resale outcomes.
And while low contributions can look financially attractive in the short term, they may actually signal that costs are being deferred rather than managed. When spending fails to keep pace with the real needs of the building, that pressure often reappears later on, and usually in far more disruptive ways.
For best results, strata committees need to balance affordability with ongoing obligations. Keeping contributions artificially low can compromise compliance, safety and asset condition, while steady, realistic funding supports owner confidence and long-term investment value.
When it comes to strata maintenance, decisions rarely show their full impact straight away. In particular, the financial effects tend to unfold gradually, often many months or even years down the road. That’s why looking only at current figures can miss the bigger picture. What committees decide is avoidable today can influence affordability and stability tomorrow, or much later on.
At All Suburbs Strata Management, we support committees and owners through clear communication, experienced administration and transparent day-to-day management. With more than 40 years working across residential, community, commercial and industrial schemes, we help owners corporations meet their obligations and manage their buildings with confidence.
If your current strata manager is not meeting expectations, contact our experienced team to discuss your options. We can assist with a smooth and straightforward handover.
Licensee in Charge / General Manager
Matt’s career began in property management, and he worked his way through a range of senior roles before returning to the family business. He now oversees ASSM strata portfolios with a practical focus on risk, consistency and keeping things running as they should. He believes clear communication, sound judgement and a willingness to own mistakes when they happen are the foundations of successful strata management.
What keeps Matt motivated is the people he works with, both within the team and across client communities. He understands the pressures owners and committees face and always balances compliance with common sense. This measured approach has been shaped by years on the ground and a genuine desire to do the job right, no matter the challenge.
We provide Australia’s most professional and comprehensive strata management services across Greater Sydney and other parts of NSW. Our expertise spans residential, community, commercial and industrial strata schemes. It’s easy to switch to All Suburbs Strata Management. See the extensive range of suburbs our certified strata managers oversee below.
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It has been a pleasure interacting with Ian from the Repaid and Maintenance Support team on a multiple major issues with my unit. Ian has been very responsive and informative, assisting me in escalating the issue with the Strata manager to expedite the work order approval. Although the process is still ongoing, it gives me a peace of mind that Ian is doing his best to help and keeping me informed of every step in the process.
Very thank you and appreciate when you make a good environment and good communicate to owners to inform every single update and give some good solutions to us to choose. Work with ASSM is very happy and satisfied with the conscientiousness in their works.
Great stratra manager and always available to discuss issues etc. Have been with this agency for over 20 years, definitely recommend.
Rebecca from All Suburbs Strata has been incredibly professional, responsive, and proactive. She’s made a real difference in how smoothly our building runs. Clear communication, great follow-through, and genuine care for the community, highly recommend!
My primary contacts are Tina the Strata Manager, and Huong who follows through with the multiplicity of clerical functions. Both are quite exceptional in keeping the government informed and owners protected and happy. Both are very efficient and responsive in giving assistance to a somewhat novice Strata Committee member.
Tina Poole is an amazing Manager and I truly appreciate all she has done to help fix our unit.
previously I had given a 3 star but now that the issues have been fixed, I cannot thank Tina enough. She took over the situation in her hands and made sure that everything was done in a timely manner. Thank you. You are a true star Tina. Keep the fire burning with your hard work.