Some strata owners find management laws confusing or inadequate. However, on December 11, 2023, the NSW Government implemented significant changes to existing strata laws aimed at creating a fairer and more transparent system. These changes resulted from extensive public consultation and recommendations from the 2021 Report on the Statutory Review of the Strata Schemes Development Act 2015 and Strata Schemes Management Act 2015. In this article, we’ll provide a comprehensive overview of the key changes you should be aware of.
At All Suburbs Strata Management, our team has over 40 years of experience in residential strata management in Sydney and on the Central Coast. Our strata managers have extensive knowledge and stay ahead of current legislation. We understand that many strata owners are interested in learning more about the changes that occurred last year. Here is what you need to know.
Building on the recent overhaul of strata laws, the 2023 reforms are set to revolutionise the way strata schemes operate in New South Wales. With the introduction of the Strata Legislation Amendment Bill 2023, these changes aim to address long-standing issues within the system.
The modifications aim to enhance transparency, accountability and equity for property owners, tenants and strata committees, fostering a more democratic and inclusive approach to managing strata schemes.
Next, we’ll examine the specific elements of the reforms and their implications for strata stakeholders.
The 2023 reforms introduce several noteworthy changes to the operation and responsibilities of strata committees in New South Wales. Below is a summary of the key changes that apply:
Tenants in NSW now have enhanced rights for more secure and transparent living arrangements. Landlords or their agents must provide up-to-date strata by-laws and management statements at the start of a lease and within 14 days of any updates, ensuring tenants are always informed about the rules governing their living environment.
Additionally, landlords or agents are required to notify the owners corporation of a tenancy. If they fail to do so, tenants now have the right to provide this notice themselves. The reforms also restrict fees, bonds or insurance costs imposed on tenants for keeping pets.
There were also welcome changes for pet owners and those with assistance animals. The updated legislation makes it more straightforward for tenants to keep pets. While previously, strata by-laws often imposed strict restrictions, the new rules ensure that decisions regarding pets are based on reasonable grounds.
The legislation also mandates that strata committees accommodate tenants with assistance animals, ensuring individuals who rely on them are not unfairly excluded or restricted.
This was another area of reform focused on improving the dispute resolution processes within strata schemes. One primary goal is to ensure that conflicts are addressed swiftly and fairly to minimise the disruption and stress for all parties. Here are the applicable changes:
Empowering NSW Fair Trading to intervene in dysfunctional strata schemes is a pivotal change that will protect the rights and interests of all owners.
Strata committees must now be more financially transparent, disclosing personal and financial interests in scheme matters to ensure impartial decision-making. The reforms also adjust the managing agent contract notice period to avoid sudden terminations and enhance financial reporting standards, providing clearer insights into commitments and expenditures.
Additionally, the reforms introduce accountability measures for dissenting owners to minimise disruptions during renewal processes and require more comprehensive records, including tenant information.
If you would like more information regarding the 2023 strata law reforms, there are numerous resources available. Your first step should be to make contact with your strata manager. They should have current knowledge and be able to provide specific advice tailored to your situation. At ASSM, our strata managers are well-versed in the new regulations and how they apply to various scenarios.
For broader inquiries, the NSW Government’s official website offers a wealth of information. It provides detailed outlines of the new laws, frequently asked questions and contact details for relevant departments. Whether you’re an owner, tenant or strata committee member, it’s an invaluable resource.
The 2023 reforms are a significant advancement toward more equitable and transparent strata living conditions in NSW. For further details on how these changes may affect you, contact your strata manager.
At ASSM, we have over 40 years of experience in strata management for residential, community, commercial and industrial properties. If you need assistance with rubbish management in strata living, our experienced team can provide guidance.
Additionally, we offer developer assistance for registration preparation, along with comprehensive strata reports and inspections.
Our team can ensure your scheme runs smoothly. If you are considering buying into a strata scheme or want to secure a professional and qualified team, contact ASSM today.
Licensee in Charge / General Manager
Matt’s career began in property management, and he worked his way through a range of senior roles before returning to the family business. He now oversees ASSM strata portfolios with a practical focus on risk, consistency and keeping things running as they should. He believes clear communication, sound judgement and a willingness to own mistakes when they happen are the foundations of successful strata management.
What keeps Matt motivated is the people he works with, both within the team and across client communities. He understands the pressures owners and committees face and always balances compliance with common sense. This measured approach has been shaped by years on the ground and a genuine desire to do the job right, no matter the challenge.
We provide Australia’s most professional and comprehensive strata management services across Greater Sydney and other parts of NSW. Our expertise spans residential, community, commercial and industrial strata schemes. It’s easy to switch to All Suburbs Strata Management. See the extensive range of suburbs our certified strata managers oversee below.
Don’t see what you need?
Full list of Member Services here
On 11 December 2023, major amendments to the Strata Schemes Development Act 2015 and Strata Schemes Management Act 2015 came into effect. These reforms aim to improve transparency, accountability and fairness in how strata schemes operate across New South Wales.
Strata committee governance was updated so that removal of a committee member only requires an ordinary resolution (majority vote) rather than a special resolution, and a removed member is ineligible to serve for 12 months.
Yes. The reforms require that landlords or agents provide tenants with a copy of by-laws and the strata management statement within 14 days of a lease starting or when changes occur. If landlords fail to notify the owners corporation of a tenancy, tenants can now issue this notice themselves.
Owners corporations cannot charge a fee, bond or require insurance for pets, and by-laws that unreasonably restrict assistance animals (used for disability support) have no effect under the amended legislation.
The minimum notice period for AGM notices was extended to at least 14 days, giving owners more time to review documents and make informed decisions. Committee members can now also be elected at general meetings outside the AGM.
Yes. Strata schemes must now obtain at least two independent quotes for proposed expenditure over a specified threshold (e.g., $30,000), and there are clearer rules for recording electronic records and managing funds transfers between administrative and capital works funds.
It has been a pleasure interacting with Ian from the Repaid and Maintenance Support team on a multiple major issues with my unit. Ian has been very responsive and informative, assisting me in escalating the issue with the Strata manager to expedite the work order approval. Although the process is still ongoing, it gives me a peace of mind that Ian is doing his best to help and keeping me informed of every step in the process.
Very thank you and appreciate when you make a good environment and good communicate to owners to inform every single update and give some good solutions to us to choose. Work with ASSM is very happy and satisfied with the conscientiousness in their works.
Great stratra manager and always available to discuss issues etc. Have been with this agency for over 20 years, definitely recommend.
Rebecca from All Suburbs Strata has been incredibly professional, responsive, and proactive. She’s made a real difference in how smoothly our building runs. Clear communication, great follow-through, and genuine care for the community, highly recommend!
My primary contacts are Tina the Strata Manager, and Huong who follows through with the multiplicity of clerical functions. Both are quite exceptional in keeping the government informed and owners protected and happy. Both are very efficient and responsive in giving assistance to a somewhat novice Strata Committee member.
Tina Poole is an amazing Manager and I truly appreciate all she has done to help fix our unit.
previously I had given a 3 star but now that the issues have been fixed, I cannot thank Tina enough. She took over the situation in her hands and made sure that everything was done in a timely manner. Thank you. You are a true star Tina. Keep the fire burning with your hard work.