Some responsibilities are easier to take on when you know exactly what you’re signing up for. If joining a strata committee is something you’re considering, or something you’ve already taken on, you may have heard some changes are coming. From 1 October 2026, NSW is introducing mandatory annual training for both new and returning members.
At All Suburbs Strata Management, we have provided premier strata management services across Greater Sydney, the Nepean and the Central Coast for over 40 years. We know there is a lot to understand when you take on the role. Committee members regularly make decisions that affect owners’ finances, common property and the general operation of the scheme, so additional training and awareness is a positive step. Here’s what you need to know, including who has to complete the training, when they need to do it, what it covers and the exemptions.
The training coming in October for new and returning strata committee members will be online. The first course, ‘Introduction to Strata Committee Rights and Responsibilities’, will take about an hour to complete and can be done at your own pace. Access will be through the Strata Hub, although the link won’t be available until launch day.
Some of the content areas that will be covered include legal duties and governance, budgets and financial matters, repairs and maintenance, dispute resolution, risk management and longer-term planning. This will give members better context around these matters and establish a common base of knowledge for people coming into the role with very different levels of strata experience.
No one is expected to become a strata expert! The new course provides the foundational knowledge relevant to a committee role. It’s not a strata management qualification. Licensed strata managers have separate training and ongoing professional development obligations, so the two shouldn’t be confused.
Anyone appointed or reappointed to a strata committee on or after 1 October 2026 will be given three months from the date of their appointment to complete the training. For people already on a committee before the new rules come in, the clock isn’t magically ticking. They will not have to do the training until they are next appointed to the committee. And because elections take place at AGMs, when that happens will be different from one strata scheme to another.
The new system has been described by NSW Fair Trading as annual training for new and returning committee members. While the introductory unit will commence in October, further training will be made available each year, with the exact details still to come.
You also don’t have to wait until you fall into the compulsory category. It’s never a bad thing to learn more. Once the training launches, anyone can complete it online for free, including existing members who have yet to be reappointed, as well as owners who may be considering joining the committee in the future.
"People join strata committees with vastly different levels of knowledge and experience."
Not every strata committee member will have to complete the new training. NSW Fair Trading has confirmed exemptions for:
Anyone relying on an exemption should provide evidence to the committee secretary. It’s also important to note that the new training applies to strata committees in strata schemes, not association committees in community land schemes.
Two-lot schemes are affected by another change from the same date. From 1 October, they will no longer be required to complete annual strata reporting through the Strata Hub. According to the NSW Government, this recognises that two-lot schemes, which include many duplexes, are typically lower risk and less complex to manage.
The reporting exemption is specific to two-lot schemes and does not remove their other obligations under strata law. Schemes with more than two lots will continue to complete annual reporting, which is due within three months of the AGM.
As mentioned, people join strata committees with vastly different levels of knowledge and experience. And those with less familiarity can still quickly find themselves dealing with budgets, quotations, repairs and other major decisions with big implications. The new training recognises this. Ultimately, you shouldn’t feel like you need decades of experience to join a committee. But having an understanding of how things work can certainly make the role a little easier to navigate.
Strata managers can help owners understand the new rules and when they apply. In fact, NSW Fair Trading has specifically asked us to raise awareness and respond to questions from within our schemes. While we can remind, educate and keep owners and committee members informed about the changes and training requirements, actually completing it remains the responsibility of each individual member.
"Having an understanding of how things work can certainly make the role a little easier to navigate."
For existing committee members, 1 October isn’t a deadline to stress about. What it means is that from this date, there will be a more formal expectation that people making decisions on behalf of their scheme have some basic strata knowledge behind them. For owners, that’s a positive direction to be heading in.
At All Suburbs Strata Management, we have more than 40 years of experience working with residential, community, commercial and industrial properties. We can help owners corporations understand changing strata requirements, keep committee members informed and make sure they know what’s expected of them as new obligations come into effect.
If your current strata manager is not meeting expectations, contact our experienced team to discuss your options. We can assist with a smooth and straightforward handover.
Licensee in Charge / General Manager
Matt’s career began in property management, and he worked his way through a range of senior roles before returning to the family business. He now oversees ASSM strata portfolios with a practical focus on risk, consistency and keeping things running as they should. He believes clear communication, sound judgement and a willingness to own mistakes when they happen are the foundations of successful strata management.
What keeps Matt motivated is the people he works with, both within the team and across client communities. He understands the pressures owners and committees face and always balances compliance with common sense. This measured approach has been shaped by years on the ground and a genuine desire to do the job right, no matter the challenge.
We provide Australia’s most professional and comprehensive strata management services across Greater Sydney and other parts of NSW. Our expertise spans residential, community, commercial and industrial strata schemes. It’s easy to switch to All Suburbs Strata Management. See the extensive range of suburbs our certified strata managers oversee below.
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Anyone appointed or reappointed to a strata committee on or after 1 October 2026 will have three months from their appointment date to complete the training. Existing members do not need to complete it simply because the new rules have commenced; it becomes compulsory when they are next appointed.
The training will cover legal duties and governance, budgets and financial matters, repairs and maintenance, dispute resolution, risk management and longer-term planning. The first course, ‘Introduction to Strata Committee Rights and Responsibilities’, provides foundational knowledge. It does not provide a strata management qualification.
The first course will take approximately one hour and can be completed at your own pace. It will be available online through the Strata Hub once the new training launches.
Exemptions apply to committee members in two-lot strata schemes, strata managing agents who are also committee members, members of the Australian College of Strata Lawyers and people filling a temporary vacancy for less than three months. Anyone relying on an exemption should provide evidence to the committee secretary.
Yes. Once the training launches, it can be completed voluntarily and free of charge by people who are not yet required to do it. This includes existing members who have not yet been reappointed and owners considering joining a strata committee in the future.
From 1 October 2026, two-lot strata schemes will no longer be required to complete annual reporting through the Strata Hub. This reporting exemption does not remove their other obligations under strata law, while schemes with more than two lots will continue to complete annual reporting within three months of the AGM.
It has been a pleasure interacting with Ian from the Repaid and Maintenance Support team on a multiple major issues with my unit. Ian has been very responsive and informative, assisting me in escalating the issue with the Strata manager to expedite the work order approval. Although the process is still ongoing, it gives me a peace of mind that Ian is doing his best to help and keeping me informed of every step in the process.
Very thank you and appreciate when you make a good environment and good communicate to owners to inform every single update and give some good solutions to us to choose. Work with ASSM is very happy and satisfied with the conscientiousness in their works.
Great stratra manager and always available to discuss issues etc. Have been with this agency for over 20 years, definitely recommend.
Rebecca from All Suburbs Strata has been incredibly professional, responsive, and proactive. She’s made a real difference in how smoothly our building runs. Clear communication, great follow-through, and genuine care for the community, highly recommend!
My primary contacts are Tina the Strata Manager, and Huong who follows through with the multiplicity of clerical functions. Both are quite exceptional in keeping the government informed and owners protected and happy. Both are very efficient and responsive in giving assistance to a somewhat novice Strata Committee member.
Tina Poole is an amazing Manager and I truly appreciate all she has done to help fix our unit.
previously I had given a 3 star but now that the issues have been fixed, I cannot thank Tina enough. She took over the situation in her hands and made sure that everything was done in a timely manner. Thank you. You are a true star Tina. Keep the fire burning with your hard work.