A strata by-law can shape how people live, but it shouldn’t be set in stone. Communities shift over time—what made sense five years ago may no longer reflect how residents use shared spaces, interact with neighbours or manage practical concerns. When by-laws become outdated or create friction, there is a clear legal pathway for how to make a change in NSW.
At All Suburbs Strata Management, we bring over 40 years of experience in residential strata management in Greater Sydney, Nepean and the Central Coast. When your scheme needs to update its by-laws, clarity and precision in the process are essential.
When a by-law is no longer practical or aligned with the operation of a scheme, the first step is to consider what changes are necessary and why. It’s also recommended to discuss your ideas with other owners and see if you have support. Next, write a clearly worded replacement or amendment. The wording has to be specific, lawful and compatible with the rest of the existing by-laws.
There are parameters for by-laws. They cannot contradict state legislation, and they must not be harsh, unconscionable or oppressive. Any rule that restricts essential rights is invalid, for example, banning assistance animals or prohibiting children.
Seeking professional advice for this process helps ensure your wording not only meets the criteria but is also practical and enforceable within your particular strata scheme. Poorly drafted by-laws lead to confusion, disputes and other unintended consequences, especially if they overlap with any existing rules. While legal advice is best, an experienced strata manager may also be able to flag potential issues.
A suggested by-law change must be presented at an annual general meeting. To add this to the agenda, you will need to write a ‘motion’ that includes your name and an ‘explanatory note’ detailing all supporting information for your suggested by-law. This must be no more than 300 words and submitted to the secretary of the owners corporation before they issue notice of the next meeting.
What happens when the matter is raised at the meeting? The owners will discuss the motion and then vote on the new by-law. To pass, the owners corporation approves the by-law with a ‘special resolution’ and to accomplish this, no more than 25% of votes can be against the proposed amendment.
If the outcome of the vote is positive, the by-law should be recorded exactly as it was voted on in the meeting minutes as proof of the resolution. This will be required during the next step which is registration. Wording accuracy is important as any discrepancies can delay or invalidate the process.
In shared living spaces, disputes are sometimes unavoidable, often arising from noise, unauthorised parking, pet concerns or maintenance issues. Without clear procedures, conflicts can escalate and disrupt the community. Our approach includes aligning dispute resolution with existing by-laws and maintaining a procedural register accessible to all owners. This structured system regularly achieves effective resolutions and often prevents the need for further intervention.
Owners corporations often struggle to make fair, legally sound decisions, especially when interpreting complex by-laws or navigating regulations. This is where an experienced strata manager is imperative, as they provide expert guidance to ensure compliance and promote equitable outcomes for all stakeholders.
A neutral third party is essential in maintaining fair governance within a strata scheme. A quality strata manager acts as this impartial entity to reduce tensions and foster cooperation. At ASSM, our expertise in mediation and dispute resolution ensures that all parties are heard and conflicts are addressed immediately.
Once the vote passes, the by-law is not in immediate effect. It must be formally registered first, and this needs to happen within six months of the resolution. Failure to register within the timeframe will require another vote.
Registering changes to by-laws involves completing a consolidation form through NSW Land Registry Services. A copy of the updated by-laws for the scheme will be required. A strata manager or the secretary can complete the form, however, a solicitor or conveyancer is typically necessary for lodgement.
Until the change is registered, the new by-law has no legal effect and cannot be enforced within the scheme. For transparency and compliance, it’s best practice for owners and residents to be given access to the updated by-laws following registration.
When by-laws become outdated, updating them in NSW is straightforward if the correct procedures are followed. If you’re unsure whether your scheme’s by-laws need updating, a knowledgeable strata manager can help you explore your options.
At ASSM, we have over 40 years of experience in strata management for residential, community, commercial and industrial properties.
If you’d like to know more about strata by-laws, or you are considering buying into a strata scheme or want to secure a professional and qualified team, contact ASSM today.
Licensee in Charge / General Manager
Matt’s career began in property management, and he worked his way through a range of senior roles before returning to the family business. He now oversees ASSM strata portfolios with a practical focus on risk, consistency and keeping things running as they should. He believes clear communication, sound judgement and a willingness to own mistakes when they happen are the foundations of successful strata management.
What keeps Matt motivated is the people he works with, both within the team and across client communities. He understands the pressures owners and committees face and always balances compliance with common sense. This measured approach has been shaped by years on the ground and a genuine desire to do the job right, no matter the challenge.
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A strata scheme may want to update by-laws when existing rules no longer reflect current needs, cause friction between residents, or don’t align with modern practices — for example, outdated parking or smoking rules.
The first step is to draft a proposed by-law amendment with clear wording explaining what the change is and why it’s needed. It’s best to discuss the idea with other owners first and seek professional advice to ensure the wording is lawful and enforceable.
A suggested change must be presented as a motion at a general meeting (such as an AGM). It must include an explanatory note, then be voted on by owners. Most by-law changes require a special resolution — meaning at least 75 % of votes must be in favour.
No. Even if the resolution passes at a meeting, the updated by-law must be registered with NSW Land Registry Services within six months. Until registration, the change has no legal effect and cannot be enforced.
While the strata manager or committee secretary can prepare the required consolidation form, a solicitor or conveyancer is usually needed to submit the form online with the NSW Land Registry Services.
By-laws must comply with state legislation and cannot be harsh, unconscionable or oppressive. They also cannot restrict essential rights — for example, banning assistance animals or children outright.
It has been a pleasure interacting with Ian from the Repaid and Maintenance Support team on a multiple major issues with my unit. Ian has been very responsive and informative, assisting me in escalating the issue with the Strata manager to expedite the work order approval. Although the process is still ongoing, it gives me a peace of mind that Ian is doing his best to help and keeping me informed of every step in the process.
Very thank you and appreciate when you make a good environment and good communicate to owners to inform every single update and give some good solutions to us to choose. Work with ASSM is very happy and satisfied with the conscientiousness in their works.
Great stratra manager and always available to discuss issues etc. Have been with this agency for over 20 years, definitely recommend.
Rebecca from All Suburbs Strata has been incredibly professional, responsive, and proactive. She’s made a real difference in how smoothly our building runs. Clear communication, great follow-through, and genuine care for the community, highly recommend!
My primary contacts are Tina the Strata Manager, and Huong who follows through with the multiplicity of clerical functions. Both are quite exceptional in keeping the government informed and owners protected and happy. Both are very efficient and responsive in giving assistance to a somewhat novice Strata Committee member.
Tina Poole is an amazing Manager and I truly appreciate all she has done to help fix our unit.
previously I had given a 3 star but now that the issues have been fixed, I cannot thank Tina enough. She took over the situation in her hands and made sure that everything was done in a timely manner. Thank you. You are a true star Tina. Keep the fire burning with your hard work.