For many people, it’s the warmth, joy and pitter-patter of tiny paws that really transform a house into a home. If you’ve ever experienced the unconditional love of a furry friend, you know the magic they bring into our daily lives. Once upon a time, by-laws could restrict you from adding this magic to your home, but that is no longer true. You can now have pets in your strata home, although certain restrictions may apply.
With over 40 years of experience in strata management, ASSM recognises the importance of strata owners and occupiers enjoying the companionship of animals. However, it’s crucial to keep a few considerations in mind to maintain a harmonious community living environment. Here’s our guide to pets and strata living.
In NSW, strata owners have the right to own pets unless they cause ‘unreasonable interference,’ which includes dangerous or restricted dogs and any disturbances to other residents. Owners corporations can set pet rules, but residents with pets cannot be subjected to imposed fees, bonds or insurance requirements.
Informing the owners corporation or strata committee in writing about your desire to have a pet may be necessary, and they could establish conditions, such as requesting details about your pet like the pet’s name, type, breed, vaccination status and even a photo. Conditions often include supervising the pet in common areas and ensuring proper clean-up.
If issues arise, residents can first address them with the owner. If resolution proves elusive, they can escalate the matter to the local council for a nuisance order, and as a final step, they can pursue removal through the NSW Civil and Administrative Tribunal.
Assistance animals cannot be banned from living in strata properties, and by-laws hindering their duties on common property are prohibited. The owners corporation can request evidence of the assistance animal’s status but cannot ask for private medical records.
Before committing to a pet, it’s important to assess various factors, with your neighbours being a primary concern. Not everyone shares the same enthusiasm for animals, and in communal living arrangements, maintaining harmonious relationships can prove difficult when pets get involved. To start, acquaint yourself with the by-laws and rules governing your community.
Consider your pet’s needs, particularly its alone time during the day. If you work long hours, assess whether it can handle solitude without incessant barking. Make sure there’s enough outdoor space for your pet to enjoy fresh air and exercise.
Additionally, think about your pet’s toileting requirements and whether you can maintain a clean environment without disturbing your neighbours.
Remember, your pet is your responsibility, and cleaning up after them goes beyond toileting. Dogs and cats may dig holes, which is unwelcome in common areas. When in shared spaces, be extra considerate. Keep pets on a leash for the safety and comfort of others, and always ensure they are well-behaved in public to avoid causing tension with fellow residents.
Pets are like family. And they’re often called ‘fur babies’ for a reason. Being a fur parent can be almost as all-consuming as caring for a human baby. They’re undeniably rewarding, but it’s important to be prepared for the training and care they require.
If you’re living in a strata scheme and ready to welcome a new addition, that’s great! Just ensure you’re familiar with your by-laws, adhere to the applicable protocols and be considerate of those in your community.
At ASSM, we have over 40 years of experience in strata management, covering all suburbs in Sydney, and we are experts in residential, community, commercial and industrial strata schemes and have over 40 years of experience in strata management, covering all suburbs in Sydney. We also assist developers in preparing for registration and provide strata reports and inspections.
We also assist developers in preparing for registration and provide strata reports and inspections.
We will ensure your strata scheme runs as smoothly as possible. When considering buying into a strata scheme or wanting to engage a professional and qualified team, contact ASSM today.
Licensee in Charge / General Manager
Matt’s career began in property management, and he worked his way through a range of senior roles before returning to the family business. He now oversees ASSM strata portfolios with a practical focus on risk, consistency and keeping things running as they should. He believes clear communication, sound judgement and a willingness to own mistakes when they happen are the foundations of successful strata management.
What keeps Matt motivated is the people he works with, both within the team and across client communities. He understands the pressures owners and committees face and always balances compliance with common sense. This measured approach has been shaped by years on the ground and a genuine desire to do the job right, no matter the challenge.
We provide Australia’s most professional and comprehensive strata management services across Greater Sydney and other parts of NSW. Our expertise spans residential, community, commercial and industrial strata schemes. It’s easy to switch to All Suburbs Strata Management. See the extensive range of suburbs our certified strata managers oversee below.
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Yes — you can generally keep pets in your strata home, though the owners corporation may impose reasonable conditions to ensure community harmony. By-laws that ban pets outright are no longer considered valid in many areas, and pets are widely accepted as part of modern strata living.
Yes. You’ll usually need to inform the owners corporation or strata committee in writing about your intention to keep a pet. They may ask for details such as the animal’s type, breed, vaccination status and a photo as part of their assessment.
No. Recent strata law changes prohibit owners corporations from charging a fee, bond or insurance requirement just for keeping a pet in a lot.
If a pet causes unreasonable interference — such as persistent noise, damage or health concerns — the owners corporation can enforce by-laws and ask the owner to address the behaviour. In unresolved cases, a nuisance order or tribunal process may be pursued.
Yes. Assistance animals cannot be banned from a strata property and by-laws cannot impede their ability to perform their duties. Owners corporations may request evidence of the animal’s status but can’t refuse them on inappropriate grounds.
Being considerate includes understanding your by-laws, supervising pets in common areas, cleaning up after them, managing noise and ensuring they don’t disturb neighbours. Open communication with neighbours also helps maintain a harmonious living environment.
It has been a pleasure interacting with Ian from the Repaid and Maintenance Support team on a multiple major issues with my unit. Ian has been very responsive and informative, assisting me in escalating the issue with the Strata manager to expedite the work order approval. Although the process is still ongoing, it gives me a peace of mind that Ian is doing his best to help and keeping me informed of every step in the process.
Very thank you and appreciate when you make a good environment and good communicate to owners to inform every single update and give some good solutions to us to choose. Work with ASSM is very happy and satisfied with the conscientiousness in their works.
Great stratra manager and always available to discuss issues etc. Have been with this agency for over 20 years, definitely recommend.
Rebecca from All Suburbs Strata has been incredibly professional, responsive, and proactive. She’s made a real difference in how smoothly our building runs. Clear communication, great follow-through, and genuine care for the community, highly recommend!
My primary contacts are Tina the Strata Manager, and Huong who follows through with the multiplicity of clerical functions. Both are quite exceptional in keeping the government informed and owners protected and happy. Both are very efficient and responsive in giving assistance to a somewhat novice Strata Committee member.
Tina Poole is an amazing Manager and I truly appreciate all she has done to help fix our unit.
previously I had given a 3 star but now that the issues have been fixed, I cannot thank Tina enough. She took over the situation in her hands and made sure that everything was done in a timely manner. Thank you. You are a true star Tina. Keep the fire burning with your hard work.